Cheerful Hands reserves the right to make amendments to these terms and conditions at its absolute discretion without any prior notice to you. You should review these terms and conditions before submitting any order. By submitting an order, you have accepted the terms and conditions applicable at that time.
Purchase Order Terms and Conditions, and Payment
1. Payments on Cheerful Hands eShop can be made by credit cards, Apply pay, Google Play, Paypal, Payme, Alipay, and FPS.
2. Payments will be settled in Hong Kong Dollars.
3. Customer may required to provide a proof of payment only if no receipt is available.
4. Your order will be shipped after receipt of payment.
5. Customers will receive an email when your order is shipped. You may check the delivery status by inputting tracking numbers on website. Customers shall bear the full responsibility of losing items.
6. All proceeds, after cost deduction, will be donated to Cheerful Hands Limited to support of its various services. Please visit Cheerful Hands' website to learn more about our assistance services.
1. Except as otherwise provided in this terms and conditions, for any single order with purchase value of HK$300 or above (after discounts or/and using coupons and discount codes), free delivery service will be provided. Otherwise, HK$60 delivery fee will be charged. We reserve our rights to change the purchase amount for free deliveries at any time.
2. Customers shall bear the cost of overseas orders.
3. Delivery is not available to Lamma Island, Peng Chau, Cheung Chau, Mui Wo, Pui O, Changsha, Tong Fuk, Shui Hau, Shek Pik, Po Lin Monastery and Tai O, any areas where trucks are prohibited from entering.
4. Our standard Hong Kong delivery time is from Monday to Saturday, 9am – 8pm.
5. International shipments may take a bit longer.
6. There will be no deliveries on Hong Kong public holidays, Sundays, when typhoon warning signal No. 8 or above or black rainstorm warning is in force or under any weather conditions, we think that will cause dangers on deliveries.。
7. All orders will be shipped within 7 business days.
Any personal information and related information you sent through internet to us will be protected according to the Privacy Notice (link to Privacy Notice). We sincerely invite you to read through the Privacy Notice before providing us any personal information and related information.
Any other information sent to us through internet, email or other methods, including personal information, question, comment, suggestion, opinion, visuals or similar information, will be treated as non-confidential and without ownership. What you sent or posted will belong to us, and can be used in any ways, including but not limited to copy, disclose, transfer, publish, broadcast and post. Notice that Nestlé reserve the right to use any comment, concept, knowledge or skill that you send to us by any reason, including but not limited to development based on that information, production and product promotion. Any uses mentioned above will not be subject to compensation to the information provider or any other party.
Cheerful Hands Limited reserves the right to make amendments to these terms and conditions at its absolute discretion without any prior notice to you. You should review these terms and conditions before submitting any order. By submitting an order, you have accepted the terms and conditions applicable at that time.